Terms & Conditions
Easy Spin Partner Store - Terms & Conditions
1. Partnership Overview
- Easy Spin connects customers with verified local laundry stores through its mobile app.
- The Partner Store provides laundry, dry-cleaning, and ironing services to customers who place orders via the Easy Spin platform.
- The Store operates as an independent business, not as an employee, agent, or representative of Easy Spin.
2. Registration & Listing
- The Partner must provide accurate business details, identification, and updated service information.
- Easy Spin reserves the right to verify documents and approve or reject listings at its discretion.
- Partners must keep their price list, service menu, and operating hours up to date in the app.
3. Orders, Service & Damages
- Customers will place orders according to their convenience through the Easy Spin app, selecting pickup and delivery times as per their schedule and availability.
- The Partner must confirm and complete each order within the committed turnaround time.
- The Partner is responsible for maintaining service quality and garment care.
- In case of damage or loss of any customer item, the Partner will be liable to pay 10 times the service charge of the affected item as compensation.
4. Pricing, Payments & Settlements
- All prices displayed on the platform are determined and finalized solely by the respective partner store.
- Easy Spin collects payments from customers and transfers the Partner’s share on a weekly basis, after deducting commission, taxes, and applicable adjustments.
- Payment details, deductions, and commission rates will be shared during onboarding.
5. Quality & Customer Experience
- The Partner must maintain cleanliness, hygiene, and timely delivery standards.
- Continuous poor performance, repeated complaints, or delays may result in penalties, suspension, or removal from the platform.
6. Branding & Conduct
- Partners may use Easy Spin branding materials (stickers, boards, uniforms, etc.) provided by the company.
- The Partner must not misuse Easy Spin’s name, logo, or customer information in any way.
7. Orders & Termination
- The Partner should not have any pending or unfulfilled orders at the time of requesting termination or deactivation.
- Either party may terminate this partnership with 7 days’ written notice, provided all dues and orders are cleared.
- Easy Spin reserves the right to immediately delist or terminate a Partner for fraud, misconduct, or violation of these terms.
8. Confidentiality & Data Use
- All customer and company data shared by Easy Spin must remain confidential.
- Such information cannot be shared with third parties or used for personal marketing.
9. Jurisdiction
- All disputes or legal matters arising under these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Udaipur, Rajasthan.
10. Changes to Terms
- Easy Spin may modify or update these Terms & Conditions periodically. The latest version will be communicated to all Partners and will take effect immediately upon notice.
11. Contact
For any partner support or payment-related queries:
📞 7891111399
📧 easyspinlaundry1@gmail.com
🌐 www.easyspinlaundry.com